As Office Manager, Victor Acevedo is responsible for the day-to-day operations that keep the agency running smoothly. A graduate of Florida International University with a degree in Business Administration and a focus on finance, Victor brings strong organizational and analytical skills to his role.

He is driven by a genuine desire to help people, whether it’s supporting clients or assisting colleagues behind the scenes. Known for his reliability and professionalism, Victor plays a key role in ensuring the agency delivers top-tier service every day.

Outside of work, Victor is an avid sports fan who enjoys basketball, football, and baseball — and brings the same spirit of competition and teamwork to the office.

With three years of licensed insurance experience—and an early career stint as an insurance clerk for one of the nation’s largest jewelry insurers—Alex Csonka brings a rare blend of technical know‑how and client empathy to our team. As a Licensed Administrative Assistant, she is often the first friendly voice clients hear when they call, deftly handling policy servicing, renewals, and behind‑the‑scenes coordination that keeps every account running smoothly.

Alex’s guiding philosophy is to “meet clients where they are,” crafting insurance solutions that strike the right balance between coverage and cost. Whether it’s a new homeowner comparing deductibles or a long‑time client updating a policy, she listens closely, explains options in plain language, and tailors recommendations to each person’s goals and budget.

Community service is woven into Alex’s routine. She’s an active volunteer at her local church and a hands‑on participant in the annual CureCFMiami Kickball Tournament, an event that raises more than $75,000 each year to support families affected by Cystic Fibrosis. Off the clock, you’ll likely find her on a tennis court, channeling the same focus and energy she brings to her work. Alex’s combination of diligence, compassion, and athletic spirit makes her a trusted ally for our clients and a vital part of the agency’s heartbeat.

For more than a decade, Yvette Hastings has protected families and businesses by writing every major line of insurance—from Property & Casualty to Life, Health, and beyond. Her approach is rooted in two guiding principles: exceptional customer service and unwavering commitment to community. Clients appreciate her clear, proactive communication and the way she tailors coverage to safeguard what matters most at every life stage.

Yvette’s community focus extends far beyond the office. She served as co‑chair of the Agent Alliance of Iowa, an initiative that bridged the gap between small‑business owners and large corporations, opening doors to vital resources and professional networks. Closer to home, Yvette is deeply involved with her church—spending five days a week assisting with Biblical counseling services and other ministries that offer comfort to families in their most challenging moments. That mix of professional expertise, servant‑hearted leadership, and genuine compassion makes Yvette a trusted advocate for our clients and a pillar of support in her community.

Maurice Knight has been driving our agency’s growth since 2013, pairing more than 12 years of insurance know‑how with a gift for clear, transparent guidance. Holding a Florida 4‑40 license, he specializes in new‑business development—helping clients compare coverage side by side so they know exactly what they are (and aren’t) buying before they sign. Maurice’s straightforward style turns complex policies into confident decisions that protect what matters most.

Service doesn’t stop at the office door. Maurice plays in the CureCFMIAMI annual kickball tournament benefiting Cystic Fibrosis research and spends weekends coaching youth football, channeling the same energy he brings to every client conversation. Whether he’s drawing up a defensive play or an insurance proposal, Maurice leads with transparency, enthusiasm, and an unwavering commitment to his community.

With more than a decade devoted to homeowners insurance, Yisel Gonzalez is the calm voice clients trust when coverage questions arise. Backed by a 4‑40 license and intimate knowledge of 20‑plus homeowners carriers, she excels at translating policy jargon into clear, actionable insights—balancing robust protection with budgets that work. Whether unpacking deductibles or matching endorsements to unique risks, Yisel ensures every homeowner understands exactly how their policy guards against life’s uncertainties.

Outside the office, you’ll likely spot her finishing a morning run, experimenting with new recipes, or enjoying family time—the same dedication she brings to safeguarding clients’ homes fuels every mile, meal, and shared moment.